Shipping Policy

Tinkle Tails Shipping Information

At Tinkle Tails, we're proud to offer FREE shipping on all orders - no hidden fees, no surprises.
Order Processing
Orders are typically processed and dispatched within 1-3 business days after your order is placed.
Once your package has been handed off to the carrier, it is officially on its way.
During peak seasons or holidays, processing may take up to 7 business days.

Estimated Delivery Times

Delivery times vary by location and begin once your order has shipped. Most orders arrive within the standard timeframe for your region.
Please note: carriers may experience delays during busy seasons, customs checks, or other factors outside our control. We'll always do our best to assist if any issues arise.

Shipping Accuracy

Please ensure your shipping address is entered correctly at checkout. Incomplete or incorrect details may cause delays or cancellations.
If our system detects an issue, our team may contact you within 3 business days to verify your information. If we don't hear back, we may need to cancel the order.
If you notice an error after placing your order, please email us at
hello@Tinkletails.store within 24 hours. We'll do our best to correct it, but changes after that window cannot be guaranteed.

Delays in Delivery

While we work hard to ship orders quickly, certain factors may cause delays - including weather conditions, customs processing, carrier disruptions, or other transit issues beyond our control.
If an issue arises on our end (such as inventory or payment verification), we will notify you right away.
Tinkle Tails is not liable for courier delays, but we will always assist where possible.

Lost or Stolen Packages

Once a package has been handed to the courier, it becomes the courier's responsibility.
If your package is lost or stolen, please contact us at hello@Tinkletails.store. We will work with you and the carrier to investigate and guide you through the next steps.
Please note:
Tinkle Tails is not responsible for lost or stolen packages, and they are not covered under our refund policy. In some cases, we may offer a replacement, but this cannot
be guaranteed.
Depending on the situation, you may also need to file a claim directly with the courier or your local police department.

Policy Updates

We may update this Shipping Policy from time to time. By purchasing from Tinkle Tails, you agree to the most current version of this policy.
If you have any questions, our team is always here to help at hello@Tinkletails.store.